How Wallet And Account Data Moves
Our Privacy Policy covers the details needed to open and protect your account, confirm phone access, record wallet activity and respond to support requests. When you select DANA, OVO, GoPay or QRIS, we use the payment reference and status needed to match a transaction with your
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account; we do not need your wallet password. Bank transfer and virtual account references can also appear in transaction records so our team can check a receipt or status question. Device details, login time and security events help us identify unusual access and keep the account
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path intact. We retain records for the period needed for account security, dispute handling and legal duties. Where local law permits, you may ask what data we hold, request a correction or contact us about deletion, subject to records we must retain.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.